Shipping Policy

Shipping Policy

### Shipping Policy – HoomeBox

We are committed to delivering your order as quickly and efficiently as possible. Below you will find all the information related to shipping, delivery times, and order tracking.

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#### 🌍 Shipping Locations

We currently ship to:
- United States  
- European Union countries  
- United Kingdom  
- Canada  
- Australia  
- Other international destinations

If your country is not available at checkout, feel free to contact us.

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#### ⏱ Estimated Delivery Times

**Processing Time:** 1–3 business days  
**Shipping Time:**
- **USA:** 7–14 business days  
- **Europe:** 10–20 business days  
- **Other Countries:** 10–30 business days  

Please note that delivery times may vary depending on product availability, destination, and potential customs delays.

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#### 📦 Shipping Fees

- Shipping is **FREE** for most orders.  
- For some remote destinations or large items, additional fees may apply and will be shown at checkout.

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#### Shipping from US & China Warehouses


We prioritize fast delivery for our US and Canadian customers by shipping from our US warehouse whenever stock is available. Most orders are delivered within 4–8 business days when shipped from the US.


If an item is temporarily out of stock in the US, we will ship it from our main warehouse in China. In this case, delivery times may extend to approximately 25–30 business days. Customers will be notified if their order ships from China.

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#### Customs Duties & Taxes (DDU Term)


Under the DDU (Delivered Duty Unpaid) shipping term, the buyer is responsible for paying any applicable customs duties, import taxes, or fees required by their local customs authority. These charges are not included in the product price or shipping fees shown at checkout. We recommend checking your country’s customs regulations for more details.

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#### 🚚 Order Tracking

Once your order is shipped, you will receive a confirmation email with a **tracking number** and link to follow your package in real-time.

If you do not receive a tracking email within 5 days of ordering, please contact us at **support@hoomebox.com**

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#### ❗ Delays & Customs

We are not responsible for shipping delays caused by:
- Customs clearance
- Public holidays
- Carrier-related issues (weather, strikes, etc.)

Buyers are responsible for any import taxes or customs duties in their country.

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#### 📬 Questions?

Need help with your order or delivery?  
Our team is here to assist you: **support@hoomebox.com**